Welcome to MYRTE Consulting
MYRTE Consulting is an independent hospitality consultancy helping hotel leadership teams improve the guest experience, strengthen team performance and drive operational change.
Our conviction: lasting results start with understanding what really happens on the ground.
Our philosophy
We don't see a hotel as a sequence of procedures.
We see a living organisation.
One made of teams, managers, relationships, culture and habits.
That's why we don't simply set out to fix what isn't working. We set out to strengthen, for the long term, what makes the whole thing work.
Because a hotel isn't transformed overnight. It takes root, grows and is built over time.
The name MYRTE reflects this conviction.
Like the plant that inspired it — the myrtle — we believe the strongest transformations are those that take root before they bear fruit.
Why MYRTE?
Every property is different. These are situations many hotel leaders will recognise — and what MYRTE can bring to them.
High expectations, frictions that often go unnoticed, and gaps between what is promised and what is delivered.
Inconsistent practices, organisational constraints and the daily challenge of keeping service quality steady.
Known issues, but priorities that are hard to set and changes that struggle to stick.
Our expertise
Understand what guests really experience and identify where their journey can improve.
Typical situations
Expected valueA shared view of the real journey and the priority levers.
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Observe practices, behaviours and organisation to strengthen the quality of execution.
Typical situations
Expected valueA clear view of root causes and targeted management actions.
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Complementary engagement
Prepare a property for an external assessment or brand audit.
Typical situations
Expected valueA clear picture of where you stand and a prioritised preparation plan.
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Three levels of engagement to understand, transform and make progress last.
Understand before acting.
Field immersion and structured analysis to identify strengths, frictions and operational priorities.
When you want an objective outside perspective before making decisions.
Starting from€990
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A diagnostic, a prioritised action plan and support to get operational improvements under way.
When you want to turn findings into concrete actions and follow their implementation.
Starting from€1,490
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Tailored ongoing support to back your managers, consolidate practices and embed improvements.
When you want an outside perspective and support over the longer term.
Custom quote
Request a quoteIndicative starting price. The final quote depends on the scope of the engagement.
Our field approach
Experience the property as guests do, unfiltered.
Look at what actually happens, front and back of house.
Link findings to their causes: practices, organisation, product.
Separate the essential from the incidental, the urgent from the important.
Turn priorities into decisions and an action plan.
Operational Performance Report (RPO)
A structured report that turns observations into strengths, frictions, opportunities and clear priorities for management.
The founder
MYRTE Consulting is an independent firm founded by Mathieu Champin. Drawing on hands-on hotel operations experience in France and abroad, he personally leads every engagement, with an approach rooted in the realities of the field.
Every property has its own challenges. A first conversation helps us understand yours and identify the most relevant support.